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Quality and genuine ethically sourced materials are used in all of our products.

Allergic reactions to jewlery

While rare, some customers may have allergic reactions to certain metals and materials.

If you experience any discomfort or irritation while wearing your ring please immediately discontinue wearing it.

Please also note; if a ring is too snug on your finger it can trap soap, sanitizer, dirt/sand etc and cause irritation that will look like an allergic reaction.

The tungsten carbide bands used by Upstate Resin Works LLC contain approximately 13% nickel.

Quality and genuine ethically sourced materials are used in all of our products.

Allergic reactions to jewlery

While rare, some customers may have allergic reactions to certain metals and materials.

If you experience any discomfort or irritation while wearing your ring please immediately discontinue wearing it.

Please also note; if a ring is too snug on your finger it can trap soap, sanitizer, dirt/sand etc and cause irritation that will look like an allergic reaction.

The tungsten carbide bands used by Upstate Resin Works LLC contain approximately 13% nickel.

Please note; because each ring is custom made for each customer, it will generally take on average approximately 2 to 3 weeks for orders to be completed.

For expedited orders and orders that will be needed sooner then 2 to 3 weeks; please send a message so we can confirm your rush order and our availability.

Custom orders and orders with engravings are not elilgible for returns. Once an order has been engraved it can not be canceled or refunded. After 3 days (72 hours), orders without engravings are no longer eligible for cancellations or refunds.

Please do send a message if you have issues with your order.

Gift cards are non-refundable and do not expire. Upstate Resin Works LLC is not responsible for lost or stolen gift cards. Lost or stolen gift cards can be replaced provided they have not been used.

Warranty details and fine print

The included warranty with each ring purchase ensures you receive a ring free of defects.

The included ring warranty covers a one time repair/replacement per order and does not cover loss, theft, damage, regular wear from daily use or not following the provided care instructions. Damage will void the included warranty.

All requests for warranty work will require return of your ring for inspection. Rings with defects will either be repaired or replaced. Securely pack and insure your return. Loss due to shipping is not covered, it must arrive safely.

Ordering an incorrect size, width or band material is not considered a warranty issue.

For damaged (not defective) rings you can choose between having your ring returned or discounted repair and replacement options.

Please review the Warranty Details page for the full warranty information.

Please note; Some customers may be allergic, or otherwise sensitivities to some metals. The most common allergy is to Nickel.

Tungsten Carbide bands do contain nickel and should not be worn by customers with metal or nickel allergies.

Customers with metal allergies or sensitivities to metal should select an option other than tungsten. Other possible options include; cobalt chrome, titanium and surgical steel.

Please only place your order only after verifying you have no allergies to the product you're ordering. Should you find you do have a metal sensitivity, or allergy, please discontinue wearing your ring immediately. If you would like a replacement in a different metal type, please contact support to coordinate a swap order.

Note; Upstate Resin Works LLC is not responsible for any allergic reaction customers may have due to known, or unknown metal allergies or sensitivities.